Refund Policy

Last updated: 19 FEB 2024

1. Overview

This Refund Policy applies to purchases made on the C4W website (https://C4WENTERPRISES.COM/) (the "Website"). By making a purchase, you agree to the terms outlined in this policy.

2. Refund Eligibility

We strive to provide high-quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund under the following circumstances:

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 3 days of receiving the item. We will provide instructions on how to return the product for a refund or replacement.

Incorrect Product: If you receive the wrong product, please contact us within 3 days of receiving the item. We will arrange for the correct product to be sent to you, or you may choose to receive a refund.

3. Return Process

To initiate a refund, please follow these steps:

Contact our customer service team at support@c4wenterprises.com to report the issue and obtain a Return Authorization (RA) number.

Pack the product securely and include the RA number on the packaging.

Ship the product to the address provided by our customer service team.

Once we receive the returned product, we will inspect it and process the refund or replacement.

4. Non-Refundable Items

Certain items are non-refundable, including:

• Downloadable software products.
• Gift cards.

5. Refund Timeline

Refunds will be processed within 4 To 7 days of receiving the returned product. The actual time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.

6. Contact Information

If you have any questions about our Refund Policy, please contact us at:

C4W ENTERPRISES
Address:= B 16, F07, KIRAN GARDEN, MAIN MATIALA ROAD, UTTAM NAGAR, DELHI 110059
Contact Number: 9355770077 / 9355330033
Email: SUPPORT@C4WENTERPRISES.COM